Last Updated: 22nd august 2026
This document sets out the billing policies and payment terms governing all purchases made at shiftactiveco.com
1. Accepted Payment Methods
We accept the following secure payment options:
Credit & Debit Cards: Visa, MasterCard, American Express
Digital Wallets: Apple Pay, Google Pay, PayPal
Buy Now, Pay Later: Afterpay (where available)
Direct Bank Transfer: Available exclusively for bulk orders (please contact customer support to arrange)
All transactions are processed in [Accepted Currencies, e.g., AUD /USD / EUR].
2. Order Processing & Payment Authorization
Full payment must be completed at the time of purchase before any order is confirmed, processed, or shipped.
If a payment transaction fails or is declined, the order will not be fulfilled.
3. Pricing, Taxes & Fees
Prices listed on shiftactiveco.com are displayed in AUD and are subject to change without prior notice.
Any applicable sales taxes, duties, or shipping fees are calculated and clearly shown during checkout.
4. Data Security & Payment Safety
We use industry-standard SSL encryption and trusted payment gateways to protect your personal and financial details.
shiftactiveco.com does not store or have access to your full credit card numbers or raw payment data.
5. Refunds, Billing Disputes & Chargebacks
Refunds are issued according to our official Refund & Return Policy.
If you experience any billing discrepancies, please reach out to info@shiftactiveco.com directly so we can resolve the issue before you initiate a dispute.
Fraudulent or unauthorized chargebacks will be investigated and formally contested.
6. Fraud Prevention & Order Holds
We reserve the right to hold, cancel, or decline any order flagged for suspected fraud or unauthorized activity.
High-value or flagged orders may require additional identity verification prior to processing.
7. Policy Updates
We reserve the right to update this policy at any time. Changes take effect immediately upon posting, marked by the "Last Updated" date. Your continued use of the website following updates constitutes acceptance of the modified terms.
8. Contact Information
Store Address: 25 Dyer street, Alexandra Hills QLD 4161, Australia
Store Email: info@shiftactiveco.com
Store Phone: (07) 3177 6391
Customer Service Hours: Monday-Friday: 9:00AM - 5:00PM (AEST)
We do our best to reply to your email within 1-2 business days.
Store Address: 25 Dyer street, Alexandra Hills QLD 4161, Australia
Store Email: info@shiftactiveco.com
Store Phone: (07) 3177 6391
Customer Service Hours: Monday-Friday: 9:00AM - 5:00PM (AEST)
We do our best to reply to your email within 1-2 business days.
