Last Updated: 24/08/2026
At Shift Active Co., we are committed to providing a clear, seamless shopping experience. We offer free shipping on all eligible orders with no minimum order requirement.
Australia: Free shipping on all orders.
International / Other Destinations: Shipping costs are calculated and displayed at checkout.
| Stage | Details |
| Processing Time | Orders places after 2pm AEST will be processed the following business day |
| Handling Time | 1–2 business days |
| Transit Time | 6–8 business days |
| Estimated Total Delivery | 7–14 business days |
Note: Delivery dates are estimates and may be subject to carrier delays beyond our control.
We partner with reliable carriers to deliver your order safely, including:
Australia Post
FedEx
DHL/USPS / UPS
Tracking: Once your order ships, you will receive an email confirmation with your tracking link. You can also monitor your shipment on our Order Tracking Page.
Delivery Issues: If your package is delayed, lost, or damaged in transit, please reach out to our support team immediately so we can assist you.
For additional questions, review our FAQ page or reach out directly:
Store Address: 25 Dyer street, Alexandra Hills QLD 4161, Australia
Store Email: info@shiftactiveco.com
Store Phone: (07) 3177 6391
Customer Service Hours: Monday-Friday: 9:00AM - 5:00PM (AEST)
We do our best to reply to your email within 1-2 business days.
Store Address: 25 Dyer street, Alexandra Hills QLD 4161, Australia
Store Email: info@shiftactiveco.com
Store Phone: (07) 3177 6391
Customer Service Hours: Monday-Friday: 9:00AM - 5:00PM (AEST)
We do our best to reply to your email within 1-2 business days.
